Easy Telephone Banking

Easy Telephone Banking

Access to F & M Community Bank is never more than a phone call away thanks to Easy Banking Line telephone banking. Branch or computer nowhere near? No problem. Simply dial 1-800-214-7147 toll-free to handle a wide range of banking needs.

Check balances, transfer funds, make loan payments, and much more. If you hear the sound of a dial tone, then convenient banking is available in no more than a few quick pushes of a button. Easy telephone banking is just another way "We Make Banking Easy!™" for our customers.


Summary
  • Fast, free, simple convenience for F & M customers
  • Another way "We Make Banking Easy!™"
  • Easy access to your bank anytime - only a phone call away
  • Perfect for times when a computer or branch isn't nearby
  • Convenient and fast response
  • Private and confidential communication
  • Available 24 hours a day, 7 days a week
  • Access account information instantly via any touchtone phone (including your cell phone):
  • Check balances
  • Transfer funds
  • Check inquiry by number
  • Make loan payments
  • And much more!

Easy Banking Line: 800-214-7147

Getting Started

Regarding your security code: for your first call, use the last 4 digits of the primary account holder's social security number. If you ever forget your security code you can always call us at 800 950 4745, and we will gladly reset your account to establish a new number.

Dial-In Menu Options

Dial the Easy Banking Line toll free number from any phone. After a brief introduction you will be presented with a list of options.

Main Menu

1 – Account Information

2 – Funds Transfer

3 – Bank Information

(1) Checking

1 – Withdrawal

2 – Deposit

3 – Funds Transfer

4 – Find Transaction

1 – Search by Check Number

2 – Search by Withdrawal Amount

3 – Search by Deposit Amount

5 – More Options

1 – Fax – 10 digit number (do not use the "1" to start)

2 – Balance

3 – Interest

4 – Change PIN

(2) Savings

1 – Withdrawal

2 – Deposit

3 – Funds Transfer

4 – Find Transaction

1 – Search by Withdrawal Amount

2 – Search by Deposit Amount

5 – More Options

1 – Fax - 10 digit number (do not use the "1" to start)

2 – Balance

3 – Interest

4 – Change PIN Number

(3) CDs

1 – Fax - 10 digit number (do not use the "1" to start)

2 – Balance

3 – Interest

4 – Change PIN Number

(4) IRA

1 – Fax - 10 digit number (do not use the "1" to start)

2 – Balance

3 – Interest

4 – Change PIN

(5) Loans

1 – Advances

2 – Payments

3 – Find Transaction

1 – Search by Advance Amount

2 – Search by Payment Amount

4 – More Options

1 – Fax - 10 digit number (do not use the "1" to start)

2 – Balance

3 – Interest

4 – Change PIN

You may press or speak the appropriate number, as shown above, on your telephone keypad.

After you have made your selection you will be asked to enter your account number and security code. Your account balance will be played automatically. It's that simple!

Additional Information

* Pressing the "star" key at any time returns you to the previous menu.

# Pressing the "pound" key at any time returns you to the main menu. The "pound" key ends the call from the main menu.

7 Allows you to hear missed information by "rewinding" to the last transaction each time the "seven" key is pressed.

9 Allows you to skip ahead by "fast forwarding" to the next transaction each time the "nine" key is pressed.

Our Easy Banking Line allows callers with touch-tone phones to move quickly through the system. It is not necessary to listen to the prompts. Callers may begin entering choices using touch-tome as soon as the system answers the phone. Once you have become familiar with the system, you can obtain your account information by entering your menu choices, account number (followed by a # key to end), and security code in succession without ever having to listen to a single prompt.